After some good old-fashioned troubleshooting between Steve and I regarding my original GTX II trigger, we worked out a fair price on a replacement, which I received today and installed on a different gun about 10 minutes ago.

This time, everything went smoothly and quickly. It took about 10 minutes to install and adjust the trigger. The adjustment screw on this unit turned easily and smoothly. After reassembling the Storm XT, I fired two rounds, turned the screw in another 1/2 a turn, and I had a very light, very smooth, two stage trigger.

I have not done a side by side comparison with the GRT III yet, but I do think that the GTX has a slightly more distinct "stop" before the second stage, which is what I was hoping for.

I should have asked Steve if he takes orders directly. He was incredibly patient, helpful and friendly in our emails. AoAZ has not yet responded to emails I have sent them, one about this trigger and another prior email about ordering another part for a different rifle. I do hear that they are very helpful on the phone, though.

I also have not received my order from Beeman, which was placed 1 and 1/2 weeks ago.

Finally, more praise for Crosman, who called me to make sure I had received everything in a few recent shipments. I cannot overemphasize how much I like this company. I can't wait until I have the funds to get a Nitro - it's good to know that if there is any problem with that gun, I will get the kind of support I have consistently received from them.

So, here's my update and feedback for my fellow consumers. Two thumbs up for Steve, the GTX II, and Crosman!:thumb::thumb:

-VT

Way to go VT! Thanks for letting us know how great these people (company) are in helping us customers with their fine products. I, too have been a very satisfied customer of Crosman and Leapers for their exceptional after sales support.

I'm glad you were able to work out a win-win deal with Steve re your GTX-II. Kudos to Steve in helping you out with the adjustments. Way to go Steve! :thumb: :cheers:

[QUOTE=VulcanTrigger;11857]After some good old-fashioned troubleshooting between Steve and I regarding my original GTX II trigger, we worked out a fair price on a replacement,

A fair price ! Are you kidding me you spent $40 bucks on a trigger that cost less than $10 to produce
and theres not enough profit margin for the manufacturer to send you a new one for FREE because the first one was DEFECTIVE. OH and the website that sold you the trigger won't answer your e-mails so you have to come to this fourm to get the problem resolved .

If that happened with a GRT you would get a replacement for FREE and an apology .

Get a trigger with a time tested design that uses a spring to lock the screw in place.
Using vibeitight , what ever that thread locker is called is just lazy .The manufacturer skips having to
counter sink a hole for the spring thus saving an operation in the manufacture and the cost of a spring.

Maybe its just me but if I had to pay for a defective replacment I woul be lived.

BOMONT

[quote=VulcanTrigger;11857]After some good old-fashioned troubleshooting between Steve and I regarding my original GTX II trigger, we worked out a fair price on a replacement,

A fair price ! Are you kidding me you spent $40 bucks on a trigger that cost less than $10 to produce
and theres not enough profit margin for the manufacturer to send you a new one for FREE because the first one was DEFECTIVE. OH and the website that sold you the trigger won't answer your e-mails so you have to come to this fourm to get the problem resolved .

If that happened with a GRT you would get a replacement for FREE and an apology .

Get a trigger with a time tested design that uses a spring to lock the screw in place.
Using vibeitight , what ever that thread locker is called is just lazy .The manufacturer skips having to
counter sink a hole for the spring thus saving an operation in the manufacture and the cost of a spring.

Maybe its just me but if I had to pay for a defective replacment I woul be lived.

BOMONT

Hey Bomont, The post by VT was a personal experience so back off a little bit.

Keep your personal issues outside of the topic. We don't want another trigger war here, OK? Thank you for your consideration.

Sorry Speedturtle I understand .
My apology to you and the forum.

Bomont

Sorry Speedturtle I understand .
My apology to you and the forum.

Bomont

Thank you very much for your understanding and for being a fine gentleman Sir. :thumb:

Just for clarification, it was my idea to pay something for a replacement trigger. Steve was still giving me good advice for troubleshooting the original when I made the suggestion. I also have a GRT III, which I web-ordered from Bob (Charlie Da Tuna). My primary purpose in buying the GTX II was to compare the triggers to satisfy my own curiosity about them.

I was aware of the issues associated with the broken business relationship and was wary of posting anything about these triggers because I did not want to start a flame war on this fine message board, which I enjoy very much. I decided that it was worth the risk to share my experience since boards like this are the best place to get honest information, and I wanted to help provide such information to others. Unfortunately, the topic is so touchy, that when I posted some issues I was having with one trigger, things got heated very quickly. I could just have easily experienced an issue with the other type and had the same response.

I have no interest trying to sort out the business-related side of this story, and take no sides with either Steve or Bob. As a customer, I have had a positive experience with both of them, and that's all I think is appropriate for me to say about that situation.

The triggers, on the other hand, I believe are fair game to talk about. I believe that we can talk about them objectively to learn about their individual strengths without things getting personal.

As I said, I haven't had time to do a side-by-side comparison yet, but I can say that they are both well made and they both do exactly what they claim to do, which is replace the acceptable, but somewhat heavy, creepy standard Gamo-designed trigger with a light, two(ish) stage replacement. They are very similar, but have enough differences that consumers may want to compare them before making a purchase decision. I too, personally like the spring-loaded flathead adjustment screw on the GRT III, but I also think the rounded screws on the GTX II make a difference in how perceptible the stages of the trigger are and, aside from the one unit I had, I think the vibratite works fine. If it makes the trigger easier and cheaper to produce, that's an advantage in my book.

If I had to do it again, I would still buy one of each.

Please, please, do not turn my posts about these triggers into a flame war, especially about people. That is the last thing I want to see on this forum. I have no agenda here other than to talk about airguns, airgun shooting, airgun accessories, and airgun modifications.

Thanks,

-VT

Hey Vulcan, good to see that all was resolved. Steve stands behind his product. I've dealt with him personally on another matter.

As I've said before, my experiences with AoA have been beyond excellent. But all my dealings with them have been over the phone and two visits to their store. Their phones are always busy and they are swamped. They test fire every gun they sell and double box them and usually ship the same day which is time consuming. I put a deposit on a walnut stock Supersport XL .22 and received it the next day. I called them and was told to send the balance on the originally agreed upon date and not bother with the shipping and tax (we're both in AZ). That's one example of how they do business.

My guess is they simply don't have the time to respond to emails. I will call them next week and ask them what's up. In the meantime just call them.

Hey Bomont ! let it go! Its getting old and we know your stance!You do have a vested interest so to say !So your opinion is jaded!

As Super says, the lack of response you've gotten from AoAZ is not typical of them at all. I don't know the explanation for their slow email turnaround time lately, but I'm sure it's a temporary glitch. Normally of course, as retailer, dealing with customer service issues would be their responsibility - and normally they do a good job of it.

But that's no excuse for your frustration. So I'm glad we had the medium of this terrific forum to make me aware of your difficulties, and provide a means to fix the problem.

And I enjoyed working with you!

Cheers,
Steve

Just for clarification, it was my idea to pay something for a replacement trigger. Steve was still giving me good advice for troubleshooting the original when I made the suggestion. I also have a GRT III, which I web-ordered from Bob (Charlie Da Tuna). My primary purpose in buying the GTX II was to compare the triggers to satisfy my own curiosity about them.

I was aware of the issues associated with the broken business relationship and was wary of posting anything about these triggers because I did not want to start a flame war on this fine message board, which I enjoy very much. I decided that it was worth the risk to share my experience since boards like this are the best place to get honest information, and I wanted to help provide such information to others. Unfortunately, the topic is so touchy, that when I posted some issues I was having with one trigger, things got heated very quickly. I could just have easily experienced an issue with the other type and had the same response.

I have no interest trying to sort out the business-related side of this story, and take no sides with either Steve or Bob. As a customer, I have had a positive experience with both of them, and that's all I think is appropriate for me to say about that situation.

The triggers, on the other hand, I believe are fair game to talk about. I believe that we can talk about them objectively to learn about their individual strengths without things getting personal.

As I said, I haven't had time to do a side-by-side comparison yet, but I can say that they are both well made and they both do exactly what they claim to do, which is replace the acceptable, but somewhat heavy, creepy standard Gamo-designed trigger with a light, two(ish) stage replacement. They are very similar, but have enough differences that consumers may want to compare them before making a purchase decision. I too, personally like the spring-loaded flathead adjustment screw on the GRT III, but I also think the rounded screws on the GTX II make a difference in how perceptible the stages of the trigger are and, aside from the one unit I had, I think the vibratite works fine. If it makes the trigger easier and cheaper to produce, that's an advantage in my book.

If I had to do it again, I would still buy one of each.

Please, please, do not turn my posts about these triggers into a flame war, especially about people. That is the last thing I want to see on this forum. I have no agenda here other than to talk about airguns, airgun shooting, airgun accessories, and airgun modifications.

Thanks,

-VT

Steve:
thanks for keeping watch on the different forums and helping when you can. I've got a problem that I'd like to talk with you about unrelated to the GTX. I can't locate your number so pm it to me, if you don't mind. Thanks.

Ray